Own a Retail Store? Take These Steps to Improve SecurityNovember 12, 2021
If you own or manage a retail store, chances are that you’ve fallen prey to shoplifters or burglars over the years. While many people may think it’s inevitable that retail outlets will be targeted in these ways, there are measures that can be taken to provide these environments with additional protection.
1. Lay Out Floor Space in a Way that Allows a Clear Line of Sight
When laying out the floor space in your retail store, consider the positioning of each sign, shelving rack and display unit and ensure that they are set up in such a way that makes it easy for employees and customers to see each other – regardless of where they may be in the store.
Having a clear store layout will not only make it easier for employees to help prevent theft; it will also safeguard your employees because they will not be isolated anywhere in your store.
2. Meet and Greet Customers
The simple practice of meeting and greeting each customer as they enter your store goes a long way in helping to reduce instances of shoplifting because it makes would-be shoplifters aware that the employees are monitoring their activities.
3. Train Employees to Look for Suspicious Behavior
Although a person’s general appearance cannot be used as an indicator of them being a shoplifter, any form of suspicious behavior can. Employees should be trained to look for behavior indicators such as aimless loitering, refusing to make eye contact, wearing bulky clothing (especially during summer) and carrying any form of excess baggage such as an overly large purse that appears to be empty.
4. Place Mirrors at Strategic Locations
Placing mirrors in areas that are more difficult to see will make it easier for employees to observe anyone behaving suspiciously. For example, an employee can simply look up at the mirror to see if a customer may be trying to conceal stock in their pockets or purse because they think no one can see them in a specific area of the store.
5. Position your Checkout Near the Store Entrance
Placing your checkout near the entrance will make it easier for employees to keep a close eye on customers as they enter and leave your store.
6. Housekeeping is Essential
Keeping all areas of your retail store as neat and tidy as possible will make it far more difficult for shoplifters to conceal items, while also making it easier for employees to spot if something goes missing off of a shelf that has not been purchased.
7. Invest in a Good Alarm System
While the above-mentioned measures will be highly effective during operating hours, you’ll still need security for the times when your storefront is closed. Investing in a monitored alarm system that is fitted with CCTV cameras will provide the protection that’s needed after hours for your building and the stock that is house inside.
If you’d like to learn more about improving security at your retail store, contact our team today. We look forward to providing you with a range of suitable options in this regard.