• FREE CONSULTATION! 617-532-1013

Questions to Ask before Purchasing a Commercial Alarm SystemSeptember 9, 2020

Although there may be several alarm companies that are servicing the area that your commercial property is situated in, it’s important to keep in mind that not all of them will offer the same level or quality of service. As such, it’s strongly recommended that any alarm company you’re considering working with be asked the following questions before being allowed to install a system on your property.

1. How Long has your Company been in Business?

Over the past few years, a number of new alarm and security companies have entered the market – in some cases, internet service providers are offering a range of commercial alarm systems to clients now as well.

While it may seem like a great idea to bundle all of your services with a single provider, entrusting the safety of your business premises and employees to an internet service provider may not be the wisest move to make. As such, you should rather work with an alarm company that dedicated itself to protecting you, your employees and your business.


2. What Type of Monitoring will be Provided?

It’s important to ask this question because different security companies provide various levels of service. For example, some will only detect a break-in, whereas others will also offer monitoring in the event of a fire breaking out.

Knowing exactly what level of protection you’ll receive and what will take place if a break-in occurs will help ensure that you choose a security company that fulfills your requirements in this regard.

3. Must I Sign a Contract?

While some commercial alarm service providers will allow you to pay as you go each month in advance, others are only willing to offer their services to clients who are willing to sign some form of contract with them. Although you may be able to obtain a steep discount on your alarm system by signing a contact, you’ll need to keep in mind that if you choose to terminate early for any reason, you may be subject to hefty early cancellation fees.

4. Can you Provide an Average Response Time?

This is another crucial question to ask because a number of security service providers advertise quick response times, but when doing so, refer to the amount of time that passes between your alarm activating and an operator dispatching an officer to your business premises.

The main aspect you need to know is what the average response time for the local police and fire department is, so the faster your security company is able to dispatch these services to you, the better.

Although commercial alarm systems protect thousands of properties around the country, it’s imperative that you work with a company that is best suited to your needs. If you would like to find out more about having a new commercial security system installed or having upgrades performed to an existing setup, get in touch with our team today. We’ll set up an appointment with one of our experienced sales representatives so that they can discuss our available options with you.

← Back